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For the 11th consecutive year, Salesforce has been named the best CRM system in the world. At Hitteps, we are not surprised by this and it might seem monotonous if it weren't for the fact that Salesforce continuously raises the bar and gets even better every year!

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Today we’re diving headfirst into the exciting world of Salesforce. 🌟 Whether you’re a seasoned CRM user or a curious newcomer, here is your golden ticket to understanding why Salesforce is the secret weapon your company needs.

Every great venture begins with a single step, a leap of faith, or a humble beginning. It's a universal truth that resonates across the board - from tiny startups in garages or makeshift offices to giants dominating the global market. And yes, even we at Hitteps, as hard as it may seem to believe, have walked the path from taking our very first Trailhead module to become the world’s top-rated, most ambitious Salesforce Partner!

While other CRM systems stubbornly try to reinvent the wheel, along comes Salesforce – the Wheel 2.0, rolling uphill (alongside your business)! Let's dive into the top 11 reasons why Salesforce is considered the crème de la crème of CRM platforms:

Every one of us knows someone who swears they won't get a check-up because they've been fine for 20 years, but when they finally go to the doctor, all their ailments decide to have a class reunion. At Hitteps, we place exceptional value on the health of both ourselves and our clients, which is why we undergo regular check-ups. Today, a brief overview of why it's important to conduct a health check of your Salesforce org and how to schedule a free diagnostic at Hitteps!

At Hitteps, we're slowly getting ready for Christmas, but with hands sticky from peeling tangerines, we decided that we'll still write something this year. Salesforce is not slowing down, and there's always something new happening - meet Hyperforce, the new architecture of our beloved platform!

It's as unsurprising to find Salesforce leading the Gartner Magic Quadrant as it is to find Hitteps as the top Salesforce Partner, or to discover coffee in a café. It's expected, yet still impressive, especially considering it's the 14th consecutive year!

You know, they say the best things in life are free. Even though no specialist from Hitteps managed to find an extra fry at the bottom of the bag recently, we've at least got something to tide us over: Tableau for data analysis, complimentary with the Salesforce Enterprise license.

If you're running a non-profit organization, it's clear you'd want to leverage state-of-the-art technologies without straining your budget. At Hitteps, we believe that free is a fair price, which is why today, we're shining a spotlight on Slack for Charity.

Each one of us has experienced a moment in life where we wondered how an exceptionally boring topic from a hated school subject would help us in our future careers. With the Salesforce learning platform, it's a bit different: even the experts at Hitteps have cursorily clicked through some of the less favoured modules on Trailhead from time to time, but none of us complains today about the position we have found ourselves in thanks to it. Today, on the occasion of the back to school season, let's talk a bit about Trailhead - a place where learning through play can transform your career!

Why would you pay someone $120 an hour for work when someone else can do it better for $60? For many IT companies worldwide, this realization is crystal clear.

We're excited to share that Hitteps is a proud sponsor of the upcoming CharITy Hackathon, organized by the Trailblazer Community in Wrocław! As a Salesforce Consulting Partner, we value the opportunity to use our skills to make a positive impact on the community. We're honored to be part of this initiative that empowers non-profit organizations with technology solutions that streamline their processes and amplify their mission.

If the powerhouses of industry like Amazon, Toyota, Adidas, Spotify, DPD, Canon, Bayer, T-Mobile and L'Oréal are any indication, Salesforce is more than just a CRM. It's a game-changer. But what if we told you that world’s best CRM isn't just for the world’s biggest commercial giants? Thanks to the Power of Us program, even the smallest non-profit organizations can harness the might of AI-powered Salesforce to drive their mission forward.

Salesforce founder, Marc Benioff, had a thought: "What if any developer from anywhere in the world could create their own applications for the Salesforce platform? And what if we offered to store these apps in an online directory that allowed any Salesforce user to download them?" And the very next day, he registered the domain AppStore.com.

Even our experts at Hitteps are uncertain when AI will surpass human intelligence, but it's likely sooner than we anticipate, as the bar keeps dropping! Today, we highlight another stride forward in the AI realm by Salesforce, the global CRM leader. With its newly announced AI-powered features – Sales GPT and Service GPT, Salesforce is ushering in a new era of efficiency and personalization for customer interactions.

In the digital age, personalizing customer experiences is vital. And what could be a better strategy than joining forces with a platform famous globally? Today we are talking about Salesforce integration with WhatsApp, the app helping people realise how poor their Wi-Fi is since 2009.

If you're just starting your journey with Salesforce, terms like Master-Detail, Lookup, or even Many-to-Many and Hierarchical Relationship may be as familiar to you. Here at Hitteps, we eat, sleep and breathe this technology, so we can affirm that the most potent bond we've established is our love-hate relationship with Salesforce.

Apologies for starting with a bang, but we must disappoint some of you straight away - the mythical Cloud DOES NOT EXIST. It’s just someone else's computer. But don't be disheartened, because the cloud, especially when it's powered by Salesforce, has a lot to offer that your local server might not.

As the saying goes, "Change is the only constant," and the world of technology isn't spared from this universal truth. But let's be honest, who could have anticipated the rapid rise of Artificial Intelligence just a few years ago? Today, we are at the heart of the AI revolution, with AI permeating every corner of our lives. And at Hitteps, we firmly believe that politeness costs nothing and buys everything, so we always add "hello", "please", and "thank you" to our AI prompts - after all, you never know who will be running the world in 10 years!

Are you looking for an easy, efficient, and reliable way to automate your processes by integrating Salesforce with other services? Zapier is the perfect tool for the job. It allows you to easily connect Salesforce with other applications, automate tasks, and access powerful insights. In this blog, we'll explore the benefits of Salesforce and Zapier integrations, setting up the integration, and automating tasks.

The need of Salesforce CRM is crucial to organizations and their sales teams who want to increase ROI and improve customer experience, analyze the requirements of customers at the right time and close more deals.

Outsourcing is becoming increasingly popular in businesses of all sizes, and Salesforce outsourcing is no exception. Salesforce is used by many businesses to manage customer relationships, process orders, and handle customer service inquiries. Outsourcing Salesforce scan help business owners cut costs, reduce overhead, and speed up their operations. In this blog, we'll explore what Salesforce outsourcing is, its benefits, costs, and types, as well as how to choose the right Salesforce outsourcing partner and tips for successful outsourcing.

Update 08.2022: IN and NOT IN will be available in Winter '23, but without possibility to use records on the right side of the IN operator.

As cybersecurity threats evolve, traditional security measures are no longer enough. Discover how Zero Trust, combined with Salesforce Shield, protects your business with continuous validation, encryption, and real-time threat monitoring. At Hitteps, we help businesses implement these solutions seamlessly.

Learn how Salesforce’s AI-powered Agentforce can handle repetitive tasks, improve decision-making, and simplify collaboration. With Hitteps’ discounted implementation services, adopting Agentforce is affordable and stress-free.

Agentforce introduces smarter AI agents, improved omni-channel capabilities, and advanced analytics. These updates help businesses deliver better customer experiences while saving time and money.

Salesforce Agentforce isn’t just for tech-savvy businesses or large corporations. It’s a flexible AI-driven tool designed to improve productivity and customer satisfaction for companies of all sizes. Hitteps is here to make it even easier with free implementation services, helping you unlock its full potential at no cost.

Salesforce Agentforce introduces intelligent AI Agents that simplify business operations and enhance customer interactions. Let Hitteps guide your free implementation and experience the transformative power of AI. Contact us today!

Learn how Marketing Cloud Growth’s Email Builder can help you create personalised, effective campaigns without the need for coding.

Salesforce's Einstein Marketing Intelligence turns data into useful insights. Do you want to understand how it works? See our post and contact us for expert help!

Feeling overwhelmed by unnecessary fields in Salesforce? Learn how to clean up your org and keep it running smoothly.

Explore Salesforce’s new AI-powered Field Service features, which bring automation, predictive maintenance, and smarter resource management to your business.

Explore how Salesforce is enabling digital transformation across Europe with its unified CRM platform, AI-powered insights, and cloud-based solutions, helping businesses stay competitive in a fast-evolving market.

Learn how Salesforce’s new Digital Wallet provides real-time tracking, detailed usage insights, and cost optimization for consumption-based products, enhancing financial planning and resource management.

Salesforce's Summer '24 release introduces the "Bring Your Own LLM" feature, allowing businesses to integrate custom AI models for personalized insights and improved customer interactions. Enhance your AI strategy with tailored solutions that meet your unique needs. Explore the benefits and future potential of this innovative tool.